Your growth and well-being ​are the priority

The intake process is designed to help individuals and families feel confident, informed, and supported right from the beginning. Finding the right support should feel clear and comfortable, with each step offering space to make sure the fit feels right. Every child, teen, adult, and family deserves to feel seen, heard, and understood from the start.

Step 1: Let’s Connect
​Free Intake Call (15-20 minutes)

A brief no-pressure conversation to listen to your hopes, concerns and desired outcomes. We’ll answer any questions and discuss whether SHINE’s approach aligns with your needs.

Step 2: Meet & Greet
​(30–45 minutes, In-Person) 

Before you invest your time, energy, or trust, it is important to feel confident in who you are working with. This free, no-obligation in-person introduction is all about connection. We’ll spend time getting to know you, your child, or your family through conversation, casual activities, and informal strengths-based exploration. For children and teens, this may include games, creative activities, or playful tools to help us explore strengths, needs, and goals in a relaxed way. If it feels like the right match for everyone, we’ll begin planning the first few sessions together. ​